Delivery

Standard UK Delivery

• Orders are dispatched within 2 – 5 working days (unless stated otherwise)
• Orders under 2kg are posted via Royal Mail Tracked 48, excluding cards which are posted using Royal Mail 2nd Class post
• Orders over 2kg are sent via a nominated courier

Northern Ireland, the EU and EEA

Unfortunately due to the General Product Safety Regulation (GPSR) of December 2024, we are unable to accept or fulfil orders from countries within the EU and EEA, as well as Northern Ireland. We will update this page if/when the situation changes and we sincerely apologise for the disruption.

We are trying to do our bit for the planet so where possible your order will be sent in a reused cardboard box.

There are several items that are NON-REFUNDABLE:

• Anything that has been made to your specific requirements, is personalised or otherwise can’t be resold due to a bespoke element
• Pieces that are specifically commissioned when you placed your order
• All jewellery, unless faulty